Allied Voiceworks is an Authorized Zultys Dealer serving Boerne, San Antonio and the Texas Hill Country. We design, install, train and support Zultys MX unified communications and contact center systems, in the cloud, on premises or as a true hybrid.
Zultys MX brings business phone, messaging, video, conferencing, presence, mobility and an Integrated Contact Center together in one easy-to-use interface. Zultys delivers the same software and user experience whether the system runs in the cloud, on your premises, virtualized or as a hybrid.
Auto attendants, call groups, call handling rules, Find Me / Follow Me, call recording, paging, integrated voicemail and a built-in fax server.
SMS and MMS, instant messaging, group chat, file and screen sharing, and real-time presence for every user.
Start or schedule audio and video conferences for internal and external participants, right from the app.
Live and post-call transcription, real-time closed captions and sentiment analysis, plus the Zultys AI Auto Attendant for voice-driven call routing.
A 24/7 AI voice agent that answers calls, handles common questions using only the sources you approve, filters spam and routes callers with context.
Microsoft Teams, Outlook and Exchange, Salesforce, and CRM screen pops through Zultys Flex, with click-to-dial from your applications.
Every Zultys deployment runs the same software, so users get the same features and interface no matter how the system is delivered.
A fully hosted and managed Zultys MX system, with packages for standard business users, premium Unified Communications users and Integrated Contact Center users.
MX-SE II appliances for offices and branches of up to 50 users, MX-E appliances for 300 to 2,000 users, and MXvirtual for VMware environments that scale to 40,000+ users. Each MX system includes SIP trunk support.
Zultys HaaS puts an on-premise or hybrid system, including phones and PBX equipment, on predictable per-user monthly pricing instead of a large upfront purchase, with optional backup and failover configurations.
ZAC (Zultys Advanced Communicator) puts voice, messaging and video conferencing in a single workspace, on the desktop, in a browser with Web ZAC, and on iPhone and Android with Mobile ZAC.
Zultys ZIP desk phones, including the touch-screen ZIP 49GA, the color ZIP 47GE and the ZIP 45G.
Make any phone your business phone.
Ring multiple numbers so important calls reach you.
Route VIP callers to the right person automatically.
Party trick: start a call on your desk phone, move it to your laptop, finish it on your mobile in the parking lot. With ZAC, the caller never notices the handoff.
The Zultys Integrated Contact Center is an optional add-on, built into ZAC, for customer service, sales and support teams of any size. We scope and quote it to fit how your team works.
Rules-based routing, last-agent routing for repeat callers, and a multimedia queue for calls, webchat and callback requests.
SuperView real-time statistics and alerts, Wallboard, silent monitor, barge and whisper, and a Contact Center Call Log with transcripts and sentiment.
Full-time and on-demand call recording, Call Attached Data for agent notes and scripts, and MX Report historical analytics.
Zultys sells exclusively through authorized partners. As an Authorized Zultys Dealer, Allied Voiceworks brings 22+ years of business communications experience to your Zultys project.
We review your users, locations, call flows and integrations and recommend the right Zultys deployment.
Local installation of your system, phones, numbers, auto attendants and call routing.
Hands-on training on ZAC, Mobile ZAC and the phones so your staff is ready on day one.
Ongoing support from our 24x7 help desk, with issues escalated and managed through to resolution.
CRM and application integrations are available and are scoped and quoted separately for each project.
Tell us about your business and we'll put together a Zultys quote.
Product details are summarized from zultys.com. Features and availability vary by package and release; we'll confirm what's included in your quote.
