Solutions

Technology Solutions Beyond the Phone System

Communications, IT, infrastructure, security and life-safety systems, designed, installed and supported by one accountable partner.

Managed Services · Hosted Voice · Infrastructure · Security · Life Safety · Senior Living

Managed Services

Managed IT that lets you focus on your business

We host your critical applications and data in a professional data center and become your first call for IT. You run your business instead of a server room.

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Hosted Servers

  • No more buying servers or Microsoft server licenses
  • Predictable, fixed IT costs
  • Little up-front capital investment
  • 24x7 help desk
  • Simple connectivity between multiple locations
  • Data backup and business continuity
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Managed Desktops

  • Computers refreshed every three years
  • A standard deployment image on every machine
  • Centrally managed antivirus
  • Hot-swap replacement: if it breaks, we swap it
  • Windows patch management
  • Central deployment of most software
  • Compliance reporting
  • No large capital outlay
Hosted Voice

Enterprise calling features at small-business cost

Hosted voice runs over your existing data network and gives you steady, predictable communication costs, usually lower than what you spend today. Choose the plan that fits each user.

Convenience Plan

  • Dial tone
  • Caller ID

Standard Plan

  • Direct inbound numbers (DIDs)
  • Voicemail
  • Auto attendant
  • Conference bridges

Executive Plan

  • Admin portal access
  • Softphone application
  • Mobility features

Need AI transcription, call summaries, CRM integration or a full contact center? See the Allied Voiceworks platform.

Infrastructure

Network design, installation and support

Every technology investment depends on a solid network. We take each project from idea and consultation through design, installation and long-term support.

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Design

  • LAN, WAN, VLAN, VPN and SD-WAN
  • Internet access and remote access
  • Wireless networks
  • Structured cabling
  • Thin-client computing and virtualization
  • NAS/SAN storage and backup
  • Email and Office 365
  • Antivirus and network security
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Installation

  • An extension of your existing IT staff
  • Or an alternative to keeping IT in-house
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Support

  • 24x7 network health monitoring and remote support
  • Service level agreements
  • Help desk services
Security

Peace of mind for your people and property

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Video Surveillance

We help you choose cameras with the right image quality, viewing range and infrared distance for your building and conditions. Then we install and configure them so you can watch live or recorded video from a computer, tablet or phone.

  • Remote viewing of footage
  • Network security and scalability
  • Right-sized storage capacity

Smart Video Analytics

Custom dashboards built from virtual sensors, with SMS and email alerts to staff, so you know what's happening without watching a screen all day. Works with existing infrastructure and integrates with mobile apps and websites.

  • Object counting
  • Activity monitoring
  • Distancing recognition
  • Real-time alerts to staff
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Door Access Control

Access control answers three questions: who can enter, where, and when. Keys can't show who used a door or be managed centrally. A software-based system unlocks a door for a set time when a valid credential is presented and logs every event.

  • Credentials: PIN/password, employee badge or biometrics
  • Access across multiple locations
  • Restrict access by role or status
  • Custom alerts and rules
  • Simpler onboarding and offboarding
  • Complete, easily searched access history
Life Safety

Integrated care communication for senior living and healthcare

Residents want safety and dignity. Staff want to give efficient, compassionate care and prevent falls. Families want confidence, and administrators need to balance cost with quality. Our integrated life-safety applications give staff real-time information to respond faster and improve accountability.

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Wired Nurse Call

UL-certified, scalable systems that combine alerts, two-way voice and staff coordination. They integrate with lights, apps and other safety tools, support efficient workflows, and keep a home-like feel.

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Wireless Nurse Call

Apps, pendants, pull cords and sensors for help calls, fall detection and location tracking, backed by cloud platforms. Flexible and easy to install.

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Messaging

Alerts go straight to the right staff member's device so every call for help reaches someone who can respond.

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Real-Time Locating (RTLS)

Location awareness for residents and staff to speed response and support accountability.

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Wander & Fall Safety

GPS pendants with wander alerts and fall detection, plus integration with door and elevator locks to protect residents at risk of elopement.

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Smart Integration

Cloud systems that connect with Alexa voice assistants, EHR platforms and mobile apps.

Lifeline Resident Safety Systems

We offer the Lifeline family of personal emergency response and wireless nurse call products, from traditional pendants to cloud-connected platforms.

Traditional Emergency Call

A flexible wireless e-call system for resident safety across a community.

CarePoint Essential

A cloud-based safety and communication platform for larger communities. It includes wireless help buttons with fall detection, staff tablets and a mobile app, and a cloud dashboard. It integrates with Alexa, access control and wander/fire systems, keeps alerting during network outages, and is UL 2560 certified.

CarePoint Go

A mobile pendant program that protects residents beyond their apartment: a rechargeable GPS pendant with fall detection, two-way voice and cloud call routing to responders.

HomeSafe, On-the-Go & Smartwatch

Personal alert devices, from at-home systems to GPS-enabled mobile devices and smartwatches, with automatic fall detection and two-way voice.

Voice-Enabled Help

With Alexa integration, residents can ask for help hands-free, which is ideal for residents with limited mobility.

Scales With You

Start with standalone pendants and grow to an enterprise-wide cloud platform as your needs change.

Senior Living Providers

Resident voice and internet services

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Resident Voice

An affordable, easy phone service that adds value to any senior living community. Residents can keep their existing numbers and personal phones, with no calls to the phone company or complicated setup.

  • Centrally managed system
  • Voicemail
  • E911
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Resident Internet

A private network for each apartment at an economical price.

  • Easy to install
  • Centrally managed

See it before you buy

Schedule a live demo with our product specialists. We'll learn your requirements, answer your questions and show you the options that fit your organization.

Schedule a Demo